Guarantee
At Reformation Heritage Books, we want every resource you purchase to be spiritually enriching. If you find that a product does not serve that purpose—even typically non-refundable items like eBooks, streaming content, or clearance titles—we’re happy to offer a full refund.
There is no need to return the item. Simply contact our customer service team at orders@rhb.org to request your refund.
Return Policy
Physical items may be returned within 30 days of purchase if they are in new condition.
To qualify for a full refund:
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Reference the original order number in their return package
Please note:
Digital products (eBooks, streaming content) are non-refundable. However, if you found the item spiritually unprofitable, please refer to our guarantee above.
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Return Instructions
If you’re returning items due to accidental purchase or change of mind:
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Ensure the purchase was made within the last 30 days
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Package items securely to prevent damage in transit
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Avoid using boxes with third-party branding
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Include the original invoice or a note with your order number and reason for return
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Purchase a return shipping label addressed to:
Reformation Heritage Books
Attn: Returns Department
Order # (Insert Your Order Number)
3070 29th Street SE
Grand Rapids, MI 49512
