Job Description – Fulfillment Staff (Full-Time)
Reformation Heritage Books (RHB) exists to glorify God and strengthen His Church around the world through the publication and distribution of biblical, Reformed, and Puritan literature at affordable prices.
Working in the fulfillment department at RHB in Grand Rapids, MI, you will be part of a team, led by the Fulfillment Manager, that plays a critical role in:
- Accurately pick and verify customer orders based on pick invoices
- Pack, weigh, and label shipments for prompt delivery
- Safely handle and move boxes, including using equipment for larger shipments
- Ship orders to customers and events, and provide tracking information
- Engage with carriers such as USPS, FedEx, and UPS
- Maintain accurate records and documentation
- Ensure a clean, safe, and organized warehouse environment
- Support other departments and perform additional tasks as assigned
The successful applicant will need:
- A passion for great books and alignment with RHB’s mission
- A positive, motivated attitude and a strong work ethic
- Excellent attention to detail and organizational skills
- Strong written and verbal communication abilities
- Ability to multitask, solve problems, and work both independently and as part of a team
- Proficiency with computers and digital tools
- Physical capability to stand and walk for extended periods and lift boxes up to 50 lbs
Compensation:
- Healthcare (with employee contribution)
- Retirement savings matching (up to 4%)
- Competitive compensation
To apply, please email your resume to careers@rhb.org