Shipping/ Returns Policies

 

Domestic Shipping Options

Carrier

Cost

Estimated Delivery Time

Trackable

USPS

Order Total:

$0-$24.99: $3.99

$25-$49.99: $1.99

$50+: Free

3-10 days

Yes

UPS Ground Flat Rate

Order Total:

$0-$49.99: Based on weight and location

$50-$149.99: $9.99

$150+: $4.99

1-5 days, depending on location

Yes

UPS 3-Day

Based on weight and location

3 days

Yes

UPS 2nd Day Air

Based on weight and location

2 days

 

Yes

 

UPS Next Day Air

Based on weight and location

1 day

Yes

 

Please note: These prices for USPS and UPS Ground Flat Rate shipping options are only for purchases through the webstore. Phone, email, and mail orders are subject to different shipping charges.

 

International Shipping Options

Carrier

Cost

Est. Delivery Time

Trackable

Int. Mail Service (Surface Air Lift)

Based on weight and location

7-28 days

No

USPS (Int. Priority Mail)

Please contact us (email or phone) for pricing and completion for this option.

4-14 days

Yes

 

Please note: For prices based on location and weight, the options will be given at checkout or when books are in shipping cart. Also, estimated delivery times are dependent on location as well as weather and other externalities. For international orders, packages may be help up at customs as well. 

 

Returns Policies

1.       Pack book(s) carefully, using packing materials to make sure there are no book corners touching the edges of the box. Lay books flat in box so they cannot shift during shipping.

2.       Include a copy of the invoice, your reason for return, and your phone number or email address in the package.

3.       Mail (via U.S. Postal Service) to:               

                                   Reformation Heritage Books

                                     Attn: Returns Department

                                        2965 Leonard St. NE

                                     Grand Rapids, MI 49525

4.       Books that come back in good condition will be refunded at full price. Books that come back in fair condition will be refunded at half price. Books that come back in poor condition will not be refunded.

 

Contact us at orders@heritagebooks.org or (616) 977-0889 with questions.

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Store Hours

Mon-Fri 8:30 - 5:00 pm
Sat 9:00 am - 1:00 pm
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